Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you and AcadCert governing your access to and use of the AcadCert platform, including all associated services, features, content, and application programming interfaces (“APIs”).

By creating an account, accessing the platform, clicking an “I agree” or similar button, or using any AcadCert service, you agree to be bound by these Terms and our Privacy Policy. If you are using AcadCert on behalf of an institution, you represent and warrant that you have the authority to bind that institution to these Terms, and the institution accepts these Terms.

If you do not agree to these Terms, you must not access or use AcadCert. Continued use of the platform following any modification to these Terms constitutes acceptance of the modified Terms.

These Terms should be read together with our Privacy Policy and any supplemental terms, including any Data Processing Agreement applicable to institutional subscribers. In the event of a conflict between these Terms and any supplemental agreement, the supplemental agreement prevails to the extent of the inconsistency.

The following defined terms apply throughout these Terms. Capitalised terms used but not defined here have the meaning given in the context in which they appear.

AcadCert provides a Platform for the issuance, storage, management, and cryptographic verification of academic Credentials. The Service enables Institutions to digitally sign Credentials using Ed25519 key pairs, Students to access and share their Credentials, and Verifying Parties to independently verify Credential authenticity without requiring an Account.

AcadCert operates as a technology intermediary. We provide the technical infrastructure and tooling necessary for digital Credential management and verification. We do not determine the academic policies, grading standards, accreditation status, or legitimacy of any Institution or its qualifications.

AcadCert is available to individuals aged 16 or older who have been registered by an authorised institutional Administrator. We do not offer self-registration to the general public. Access is granted solely at the discretion of the relevant Institution.

If you are under 16, your Institution is responsible for ensuring appropriate parental or guardian consent in compliance with applicable law, including the PDPA and any applicable regulations governing the processing of personal data of minors.

Institutions warrant that they have carried out all required checks, consents, and authorisations before registering any individual under the age of majority, and that they maintain lawful authority to submit the personal data of such individuals to AcadCert.

Access to the Platform requires an Account created by an institutional Administrator. Authentication is performed exclusively via one-time passcodes (OTP) sent to the registered email address. AcadCert does not use or store passwords. OTP codes are valid for a single session and expire after a short period.

You are responsible for:

• Maintaining the security and exclusive control of the email account associated with your AcadCert Account
• Not sharing, forwarding, or disclosing OTP codes to any other person under any circumstances
• Ensuring that the email address registered to your Account is current, accurate, and under your control
• Promptly notifying your institutional Administrator if you suspect unauthorised access to your Account or registered email
• All activity that occurs under your Account, whether or not authorised by you

AcadCert reserves the right to suspend Accounts that show signs of unauthorised access, unusual activity, or compromise, pending investigation. We will make reasonable efforts to notify the registered email address prior to suspension unless notification itself would compromise the investigation.

AcadCert is not liable for any loss arising from your failure to maintain the security of your email account or from your disclosure of OTP codes.

AcadCert provides a public verification service accessible without an Account. Verification checks cryptographic signature integrity, issuing authority validity, revocation status, data integrity, validity period, and timestamp. Results reflect the Credential’s state at the time of the query and are generated programmatically.

A “verified” result confirms the Credential was signed by the stated Institution using a signing key registered on the Platform and has not been altered since issuance. Verification does not constitute:

• An endorsement of the issuing Institution’s accreditation status or standing
• A guarantee of the holder’s academic performance, qualifications, or identity
• A recommendation for hiring, admissions, professional licensing, or any other purpose
• Legal advice or a representation as to regulatory compliance
• A guarantee that the holder is who they claim to be; verification confirms the Credential’s authenticity, not the presenter’s identity

You agree not to, and you agree not to attempt to:

• Forge, falsify, tamper with, alter, or misrepresent any Credential, verification result, audit record, or Platform data
• Obtain, use, or present a Credential to which you are not entitled
• Attempt unauthorised access to any Account, system, signing key, private key material, or infrastructure component
• Reverse-engineer, decompile, disassemble, or extract source code from the Platform or any component thereof
• Abuse, circumvent, or exceed published rate limits on the verification API or any other Platform endpoint
• Interfere with, disrupt, degrade, or impair service availability, integrity, or performance, including through denial-of-service attacks
• Use the Platform for any unlawful, fraudulent, deceptive, or harmful purpose
• Scrape, harvest, bulk-collect, or systematically extract data from the Platform without written authorisation from AcadCert
• Use a verification API key to enumerate, scan, or systematically sweep Credentials, or to compile any registry, index, or dataset of Credentials or verification results
• Erase, or attempt to erase, Credential content without due institutional authority, or invoke erasure with the purpose of concealing fraud, misconduct, or material error from affected parties
• Impersonate any person, Institution, Issuer, or entity
• Distribute malware, viruses, ransomware, or harmful code through uploads or any other means
• Use the Platform in a manner that infringes the intellectual property, privacy, or other rights of any third party
• Circumvent any technical protection measures, access controls, or security features of the Platform
• Issue Credentials for qualifications or achievements that were not legitimately conferred by the Institution

Violation may result in immediate Account suspension or termination without notice, and may be reported to relevant law enforcement authorities. AcadCert reserves the right to preserve and disclose information where required by law or to protect its rights and the rights of others.

AcadCert may make APIs available to Institutions for integration with their own internal systems. API access is granted subject to these Terms and any additional API terms communicated at the time of access.

You may use the API only for:

• Your Institution’s own internal integration with the Platform
• Automating Credential issuance, revocation, or status queries on behalf of your Institution
• Legitimate verification workflows consistent with these Terms

You may not use the API to:

• Scrape or bulk-harvest Credential data or verification results for any purpose other than your own legitimate institutional use
• Resell, sublicense, or provide API access as a service to third parties
• Build any product or service that competes, directly or indirectly, with AcadCert
• Cache or store verification results beyond the period reasonably necessary for a single transaction

AcadCert enforces rate limits on API access. These limits may be adjusted at any time with reasonable notice. Sustained or repeated violations of rate limits may result in API access being suspended or terminated. Any commercial or high-volume API use outside the scope of a standard Subscription requires a separate written agreement with AcadCert.

Verification API keys. Institution administrators may create API keys scoped to verification. A verification key performs the same cryptographic checks as the public verification service, subject to a higher rate limit, and returns results in which the Credential holder’s email address is redacted. Keys are displayed in full once, at creation; AcadCert thereafter stores and displays only a key prefix and cannot recover a lost key. Keys are limited in number per Institution and may be revoked by the Institution at any time, or by AcadCert upon breach of these Terms. The Institution is responsible for the custody of its keys and for the acts and omissions of any integration partner to whom it provides a key, to the same extent as if those acts or omissions were the Institution’s own.

Webhooks. Institutions may register HTTPS endpoints to receive signed event notifications when Credentials are issued or revoked. Each delivery is made on a single attempt with a short timeout and without automatic retry, and endpoints that fail persistently are disabled automatically. The Institution is solely responsible for the availability and security of its registered endpoints, for verifying delivery signatures, for reconciling any missed events, and for ensuring that onward processing of webhook data complies with applicable law and the Institution’s own data protection obligations. Webhook notifications are provided as a convenience and do not constitute the authoritative record of Credential status; the Platform’s verification service is authoritative.

The AcadCert Platform, including its source code, design, user interface, documentation, branding, trade marks, and all related intellectual property, is owned by or licensed to AcadCert. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for its intended purpose during the term of your Subscription or access agreement.

Credential Content and associated academic records remain the intellectual property of the issuing Institution. By submitting Content to the Platform, Institutions grant AcadCert a limited, non-exclusive, royalty-free licence to host, process, store, transmit, and display that Content solely as necessary to provide the Service.

Students retain their personal data rights as described in our Privacy Policy. The grant of access to a Credential does not transfer ownership of the underlying academic record.

Nothing in these Terms transfers any right, title, or interest in AcadCert’s intellectual property to you. All rights not expressly granted are reserved.

If you submit ideas, suggestions, feature requests, or other feedback regarding the Platform (“Feedback”), you grant AcadCert a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable licence to use, reproduce, modify, and incorporate that Feedback for any purpose, without obligation, attribution, or compensation to you. Feedback is provided voluntarily and is not treated as your Confidential Information. AcadCert is under no obligation to review, act on, or implement any Feedback.

This section applies to Institutions and their Administrators, Issuers, and any personnel who access Confidential Information in connection with the Platform.

Institutions acknowledge that, in the course of using the Platform, they may receive or have access to Confidential Information of AcadCert, including but not limited to: product roadmaps and forthcoming features; pricing structures and commercial terms not published publicly; system architecture, security design, and key management practices; and internal operational processes and policies.

Institutions agree to:

• Hold all Confidential Information in strict confidence, using at least the same degree of care used to protect their own confidential information, and in no event less than reasonable care
• Not disclose Confidential Information to any third party without AcadCert’s prior written consent
• Use Confidential Information only for the purpose of accessing and using the Platform in accordance with these Terms
• Limit access to Confidential Information to personnel who have a genuine need to know for those purposes
• Promptly notify AcadCert of any actual or suspected unauthorised disclosure of Confidential Information

These confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known to the Institution prior to disclosure; (c) is independently developed without use of the Confidential Information; or (d) is required to be disclosed by law or court order, provided that reasonable prior notice is given to AcadCert where permitted.

The confidentiality obligations in this section survive termination of these Terms or any Subscription for a period of five (5) years.

Where AcadCert processes personal data on behalf of an Institution in connection with the Service, AcadCert acts as a data processor and the Institution acts as the data controller, within the meaning of the Personal Data Protection Act 2012 of Singapore (PDPA) and any other applicable data protection law.

A Data Processing Agreement governs the terms on which AcadCert processes personal data on behalf of the Institution. Institutions on Professional or Institution tier Subscriptions are entitled to request a signed Data Processing Agreement. By using the Platform to submit personal data relating to Students or other individuals, Institutions agree to be bound by the applicable data processing terms.

Institutions represent and warrant that:

• They have a lawful basis under applicable data protection law to collect, process, and share with AcadCert the personal data of Students and any other individuals whose data is submitted to the Platform
• All required notices, consents, and disclosures have been provided to or obtained from individuals whose personal data is processed through the Platform
• They will promptly notify AcadCert of any data subject request that relates to personal data processed through the Platform, and will cooperate with AcadCert in responding
• They will promptly notify AcadCert of any suspected or actual personal data breach affecting data processed through the Platform
• Where they register webhook endpoints or provide verification API keys to integration partners, they have a lawful basis for the resulting data flows, the recipients act under the Institution’s authority and instructions, and the Institution remains responsible for those recipients’ handling of the data, including any data processing agreements those recipients require

AcadCert’s privacy practices, including retention periods, international transfer mechanisms, and sub-processor arrangements, are described in our Privacy Policy. The Privacy Policy forms part of these Terms and should be read together with them.

Each party is independently responsible for compliance with all laws and regulations applicable to its own use of the Platform and its own activities. AcadCert does not provide legal, regulatory, or compliance advice.

Institutions warrant that:

• They have full legal authority to issue the Credentials they create through the Platform, including any required accreditation, registration, or regulatory approval in their jurisdiction
• All Credential content is accurate, complete, and not misleading, and accurately reflects achievements legitimately conferred by the Institution
• No Credential issued through the Platform is fraudulent, forged, or designed to deceive
• Their use of the Platform complies with all applicable laws, including laws governing educational institutions, data protection, consumer protection, and electronic signatures
• They will promptly remove or revoke any Credential upon discovering it is inaccurate, fraudulent, or unauthorised

AcadCert reserves the right to suspend issuance or revoke access where it reasonably believes an Institution is in breach of this section, pending investigation.

We strive to maintain high availability but do not guarantee uninterrupted, error-free, or continuous operation. The Platform may be temporarily unavailable due to scheduled maintenance, updates, infrastructure issues, or circumstances beyond our control.

We will make commercially reasonable efforts to provide advance notice of planned maintenance windows. Where unplanned outages occur, we will endeavour to restore service promptly and communicate status through available channels.

We are not liable for any loss, damage, or inconvenience arising from service interruptions, whether planned or unplanned, except to the extent caused by our gross negligence or wilful misconduct.

The Platform relies on third-party infrastructure, hosting, network, and software providers to operate, and may contain links to or integrations with third-party websites, products, or services that AcadCert does not own or control.

AcadCert does not endorse, and is not responsible or liable for, the availability, accuracy, content, security, policies, or practices of any third-party service, nor for any act or omission of any third-party provider. Your use of any third-party service is governed by that third party’s own terms and policies and is solely between you and that third party.

Disruption, degradation, or discontinuation of any third-party dependency may affect the Platform. To the maximum extent permitted by applicable law, AcadCert disclaims all liability arising from or relating to any third-party service or dependency.

To the maximum extent permitted by applicable law, the Platform, the Service, and all content, verification results, and materials made available through them are provided on an “as is” and “as available” basis, with all faults and without warranty of any kind.

AcadCert, on behalf of itself and its officers, directors, employees, contractors, agents, licensors, and suppliers, expressly disclaims all warranties, conditions, and representations of any kind, whether express, implied, statutory, or arising from course of dealing or usage of trade, including without limitation the implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, accuracy, and non-infringement.

Without limiting the foregoing, AcadCert makes no warranty, and expressly disclaims any representation, that:

• The Platform will be uninterrupted, timely, secure, error-free, or free of viruses, vulnerabilities, or other harmful components
• Verification results are accurate, complete, current, reliable, or fit for any particular purpose
• Any errors or defects in the Platform will be corrected
• The Platform will meet your requirements or operate with any particular hardware, software, system, or configuration
• Any Credential, Institution, Issuer, or User data is accurate, lawful, genuine, or free from fraud or misrepresentation
• The results obtained from use of the Platform will be suitable or reliable for hiring, admissions, licensing, immigration, or any other decision

Any material accessed, downloaded, or otherwise obtained through the Platform is obtained at your own discretion and risk, and you are solely responsible for any loss or damage arising from it.

No advice or information, whether oral or written, obtained from AcadCert or through the Platform, shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you; in that event, such warranties are limited to the minimum scope and shortest duration permitted by applicable law.

AcadCert is a technology intermediary that provides cryptographic verification tooling. It is not the issuer, author, guarantor, or certifier of any Credential, and it does not independently audit, validate, or vouch for the truthfulness, accuracy, completeness, or lawfulness of any Credential, the qualifications it represents, or the identity of any holder.

A verification result confirms only that a Credential was cryptographically signed by a signing key registered to the stated Institution and has not been altered since issuance. It does not confirm that the underlying information is true, that the Institution is accredited or legitimate, that the qualification is recognised, or that the person presenting the Credential is its rightful holder.

Each Verifying Party and User acknowledges and agrees that:

• Any reliance on the Platform, a Credential, or a verification result is undertaken solely at their own risk and discretion
• They remain responsible for conducting their own independent due diligence appropriate to the decision being made
• AcadCert bears no responsibility for the acts, omissions, errors, misrepresentations, or fraud of any Institution, Issuer, Student, or other User
• AcadCert is not a party to, and accepts no liability arising from, any decision, transaction, or relationship between a Verifying Party and any holder or Institution

To the maximum extent permitted by applicable law, you assume all risk arising from your use of, or reliance on, the Platform and its outputs.

The Platform and its outputs, including verification results, are provided for informational purposes only and do not constitute legal, immigration, employment, academic, financial, or other professional advice, and must not be relied upon as a substitute for advice from a suitably qualified professional.

AcadCert does not make admissions, hiring, licensing, immigration, or eligibility determinations, and nothing on the Platform should be construed as a recommendation to take or refrain from any action. You are solely responsible for any decision you make and for obtaining independent professional advice appropriate to your circumstances.

To the maximum extent permitted by applicable law, AcadCert and its officers, directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including:

• Loss of profits, revenue, data, business opportunities, reputation, or goodwill
• Damages from reliance on verification results for hiring, admissions, licensing, or any other decision
• Damages from unauthorised access to or alteration, disclosure, or destruction of your data or Credentials
• Damages from service interruptions, outages, errors, or omissions
• Damages from the acts, omissions, or misrepresentations of any Institution, Issuer, or User of the Platform
• Damages from your failure to maintain the security of your Account or email address
• Damages from any third-party decision made in reliance on a Credential or verification result

Aggregate liability cap. Notwithstanding anything to the contrary, AcadCert’s aggregate liability to you for all claims arising out of or relating to these Terms or the Service, regardless of the form of action and whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of: (a) the total amounts actually paid by you or your Institution to AcadCert in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) SGD 500 (five hundred Singapore dollars).

Essential purpose. The exclusions and limitations in this section apply to the maximum extent permitted by applicable law and shall survive and remain in full force even if any limited or exclusive remedy is found to have failed of its essential purpose.

Allocation of risk. You acknowledge that the fees for the Service, where applicable, have been set in reliance on the limitations of liability in these Terms; that those limitations reflect a reasonable and agreed allocation of risk between the parties; and that they form an essential basis of the bargain between you and AcadCert, without which the Service would not be provided or would be priced substantially higher.

Mandatory rights. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you; in such jurisdictions, AcadCert’s liability is limited to the greatest extent permitted by law. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

You agree to indemnify, defend, and hold harmless AcadCert and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Platform in violation of these Terms or any applicable policy
• Your violation of any applicable law, regulation, or third-party right
• Any Credential you issued that is inaccurate, fraudulent, or unauthorised
• Your infringement of any intellectual property, privacy, or other rights of any person or entity
• Your breach of any warranty or representation made in these Terms
• Any claim by a Student, Verifying Party, or other third party arising from your acts or omissions as an Institution

AcadCert reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, at your expense. You agree not to settle any such matter without AcadCert’s prior written consent.

Institutions subscribing to the Professional or Institution (custom) tier agree to maintain, at their own cost, appropriate professional indemnity insurance and public liability insurance with a reputable insurer, in amounts sufficient to cover their potential liabilities arising from their use of the Platform and the issuance of Credentials.

Such insurance must remain in force for the duration of the Subscription and for a period of not less than two (2) years following termination. AcadCert may, upon reasonable request, require an Institution to provide evidence of current insurance coverage.

An Institution’s failure to maintain required insurance does not limit its liability under these Terms. The insurance requirements in this section are in addition to, and do not replace, any indemnification obligations.

Neither party shall be liable to the other for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond that party’s reasonable control, including but not limited to:

• Natural disasters, floods, earthquakes, storms, lightning, or other acts of God
• Acts of war, hostilities, invasion, armed conflict, terrorism, or civil unrest
• Epidemics, pandemics, or public health emergencies declared by a government authority
• Government action, sanctions, embargoes, trade restrictions, or changes in law
• Internet, telecommunications, or power infrastructure failures not caused by the affected party
• Strikes, labour disputes, or industrial action not involving the affected party’s own personnel
• Failure of third-party cloud infrastructure, hosting providers, or critical dependencies outside the affected party’s reasonable control

The affected party must: (a) notify the other party promptly upon becoming aware of the force majeure event and its expected duration; (b) use commercially reasonable efforts to mitigate the impact of the event and resume performance as soon as reasonably practicable; and (c) keep the other party informed of the status and anticipated resolution.

If the force majeure event continues for more than thirty (30) consecutive days, either party may terminate the affected Subscription or service arrangement by written notice, without liability to the other party, except for amounts already due and payable prior to the force majeure event.

We may suspend or terminate your access at any time, with or without notice, for:

• Violation of these Terms or any applicable policy
• Request from your Institution’s Administrator (for individual User access)
• Security concerns, suspected unauthorised access, or compromise of Platform integrity
• Non-payment or material breach of a Subscription agreement
• Operational, legal, or regulatory requirements
• Discontinuation of the Service in whole or in part

You may terminate your use of the Platform at any time. Institutions may terminate a Subscription in accordance with the Subscription terms section. Termination by you does not entitle you to any refund except as expressly provided in the Subscription terms section.

Upon termination of an Account or Subscription, the following applies:

• Your right to access the Platform ceases immediately
• AcadCert will retain data in accordance with its Privacy Policy and applicable law
• Institutions may request an export of their Credential data within thirty (30) days of termination; after that period, data may be deleted

Previously issued Credentials remain verifiable through the public verification service for as long as AcadCert operates and the issuing Institution’s signing keys remain registered on the Platform. AcadCert will use reasonable efforts to maintain verification availability for existing Credentials even following termination of a Subscription.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or the Service, or the breach, termination, or validity thereof, shall first be addressed through good-faith negotiation between the parties. Either party may initiate this process by delivering written notice to the other describing the dispute in reasonable detail. The parties shall negotiate in good faith for a period of not less than thirty (30) days from the date of that notice (“negotiation period”) before commencing any formal proceedings.

If the dispute is not resolved during the negotiation period, it shall be submitted to and finally resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its Arbitration Rules in force at the time of the arbitration. The seat of arbitration shall be Singapore. The language of the arbitration shall be English. The arbitral tribunal shall consist of one arbitrator unless the parties agree otherwise.

Class action waiver. All disputes must be brought solely in an individual capacity. Neither party may bring any claim as a plaintiff or class member in any class action, class arbitration, collective action, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. This waiver is a material and non-severable part of this dispute resolution provision.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration. The filing of a court application for such relief shall not constitute a waiver of the right to arbitrate under this section.

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.

Subject to the dispute resolution and arbitration provisions of the Dispute resolution section, each party irrevocably submits to the exclusive jurisdiction of the courts of Singapore for the resolution of any dispute not submitted to arbitration, including proceedings to obtain interim or injunctive relief.

If you are using the Platform from a jurisdiction that restricts the ability to agree to Singapore governing law or Singapore jurisdiction, you may not use the Platform without first obtaining independent legal advice as to whether your use is lawful in your jurisdiction.

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of AcadCert. Any purported assignment in violation of this section is null and void.

AcadCert may assign or transfer these Terms, in whole or in part, to any successor entity in the context of a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets, without your consent. AcadCert will provide not less than thirty (30) days’ prior written notice to affected Users and Institutions of any such assignment. Following notice, if an Institution does not wish to continue under the new entity, it may terminate its Subscription without penalty within that notice period.

These Terms bind and inure to the benefit of the parties and their respective permitted successors and assigns.

AcadCert and each Institution are independent contractors. Nothing in these Terms creates, and neither party shall hold itself out as having, any employment, partnership, joint venture, agency, franchise, or fiduciary relationship with the other party.

Neither party has the authority to bind the other, to enter into contracts on behalf of the other, or to make representations or warranties on behalf of the other. Each party is solely responsible for its own employees, agents, and contractors, and for all applicable employment taxes, insurance, and regulatory obligations in respect of those persons.

Nothing in these Terms makes AcadCert responsible for the academic, regulatory, or operational decisions of any Institution, and nothing makes any Institution responsible for the technical or commercial decisions of AcadCert.

By using the Platform, you consent to receive communications from AcadCert electronically, including by email to your registered address and by notices posted within the Platform. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Notices to you are deemed given and received when sent to your registered email address or posted within the Platform, whichever occurs first. Notices to AcadCert must be sent to the address set out in the Contact section and are deemed received upon AcadCert’s acknowledgement.

It is your responsibility to keep your registered email address current and to monitor it. AcadCert is not responsible for any consequence arising from your failure to receive a communication because your contact details were inaccurate, out of date, or unmonitored.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to the registered address and posted within the Platform at least fourteen (14) days before taking effect. Non-material changes (such as clarifications, corrections, or additions that do not adversely affect your rights) may take effect immediately. Continued use of the Platform after the effective date of any modification constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform and, if applicable, terminate your Subscription in accordance with the Subscription terms section.

No failure or delay by AcadCert in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that right, power, or remedy, or the exercise of any other right, power, or remedy.

A waiver of any breach or default shall not constitute a waiver of any subsequent breach or default of the same or any other provision. Any waiver must be in writing and signed by an authorised representative of AcadCert to be effective.

If any provision of these Terms is held by a court or arbitral tribunal of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, the remaining provisions continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these Terms, and the parties shall negotiate in good faith a replacement provision that, to the greatest extent possible, achieves the same commercial intent.

Any provision of these Terms that by its nature should survive termination or expiry of your access to the Platform shall so survive, including without limitation the sections on Intellectual property, Confidentiality, Data processing, Disclaimer of warranties, Assumption of risk and reliance, Limitation of liability, Indemnification, Insurance, Dispute resolution, Governing law and jurisdiction, and this Survival section, together with any rights, obligations, or payment liabilities accrued prior to termination.

These Terms, together with the Privacy Policy, any applicable Data Processing Agreement, and any separately signed institutional or subscription agreement, constitute the entire agreement between you and AcadCert regarding your use of the Platform. They supersede all prior or contemporaneous communications, proposals, representations, understandings, and agreements, whether written or oral, between the parties with respect to the subject matter hereof. No modification of these Terms shall be valid unless made in writing and either signed by AcadCert or notified in accordance with the Modifications to terms section.

Questions about these Terms, requests relating to your data, or concerns about Platform use? Contact your Institution’s credential Administrator in the first instance, or reach out to us directly.

For legal notices required under these Terms, written notice to AcadCert must be sent via email to the address provided on our contact page and will be deemed received on the next business day in Singapore following transmission, provided no delivery failure is received.